Support
Dernière mise à jour : November 7, 2026
Cette page est une traduction. En cas de différence avec la version anglaise, c’est la version anglaise qui fait foi.
We are happy to help in English, French and Haitian Creole.
Contact us
- Email: info@novatekbusinesssolutions.com
- Phone: (954) 609-8414
- Location: Westlake, Florida, USA
Common questions
- I can't sign in: ask for a new sign-in email and use the newest one. In the iPhone app, type the code from the email.
- My manuscript won't upload: use a Word (.docx), PDF, .txt or .md file under 20 MB. Scanned PDFs can't be read; upload the Word version instead.
- How do I delete my data? Home > Delete my account. To remove only a manuscript, open it and tap Delete manuscript.
- How do I pay? Plans are listed on the Pricing page. Purchases are made on our website.