Support
Last updated: November 7, 2026
We are happy to help in English, French and Haitian Creole.
Contact us
- Email: info@novatekbusinesssolutions.com
- Phone: (954) 609-8414
- Location: Westlake, Florida, USA
Common questions
- I can't sign in: ask for a new sign-in email and use the newest one. In the iPhone app, type the code from the email.
- My manuscript won't upload: use a Word (.docx), PDF, .txt or .md file under 20 MB. Scanned PDFs can't be read; upload the Word version instead.
- How do I delete my data? Home > Delete my account. To remove only a manuscript, open it and tap Delete manuscript.
- How do I pay? Plans are listed on the Pricing page. Purchases are made on our website.