Privacy Policy

Where this applies

This policy covers every version of NovaTek Book Publishing: the website, the desktop app, and the iPhone, iPad and Android apps. Your account and your books are the same in all of them.

What we collect

• Account details: your email address, and your name if you choose to share it (for example through Sign in with Apple or Google).
• Your content: your book ideas, interview answers, Book Brief, chapters, manuscripts, photos and documents you upload (the file and its text), family stories you accept, summaries, and any edits you make.
• Purchase records: which plan you bought for which book, the amount and the date. Your card details stay with Stripe.
• Usage and cost records: which AI features you used, when, and how many words were processed, so we can apply plan limits. These records never contain your writing.
• Technical logs: basic error and security logs (such as the page and error type). We do not put your writing in these logs.
• Sign-up source: if you arrive from our website, which button you clicked (for example "Get started").

What we do not collect

• We do not sell your personal information or your writing.
• We do not show ads in the app and do not use advertising trackers in the app.
• We do not use your writing to train AI models.
• We do not collect payment card details in the app.

How we use your information

• To create your account and sign you in.
• To provide the features you ask for: interviews, manuscript summaries, suggestions and publishing files.
• To keep the service secure, fix problems and enforce fair-use limits.
• To answer you when you contact support.

Artificial intelligence

Some features send the relevant part of your content to Anthropic, the company that makes the Claude AI models, to generate questions, summaries and suggestions. Anthropic processes this content to return a result to us. Under Anthropic's commercial terms, content sent through its API is not used to train its models. AI suggestions are never applied to your book unless you choose them.

Who helps us run the service

We use a small number of service providers, only to run the app:

• Supabase: sign-in, database and private file storage (servers in the United States).
• Anthropic: AI processing, as described above.
• IONOS: the server that runs the app (United States).
• Stripe: payment processing when you buy a plan. Stripe collects your card details directly; we receive only the payment result, your email, your billing country and postal code for tax, and the amount paid.
• OpenAI: only when you ask for AI cover artwork, we send a short description of the image (based on your book's genre, setting and mood, never your manuscript) to generate the picture. Under OpenAI's API terms, this data is not used to train its models.
• Apple or Google: only if you choose Sign in with Apple or Sign in with Google.
• Google Docs: only if you paste a shared Google Docs link; we download that document once to read it.

Where your files are kept

Uploaded manuscripts are stored in private storage that only our server can access. They are not public and are not shared with other users.

How long we keep it

We keep your account and content until you delete them. You can delete a manuscript at any time, and you can delete your whole account in the app (Home > Delete my account). Deleting your account permanently removes your books, manuscripts, files and AI usage records. Backups held by our providers are overwritten on their normal schedule.

Your choices and rights

• Download your data: Home > Download all my data.
• Delete your data: delete a manuscript, or delete your account, in the app.
• Correct your data: edit your answers, Book Brief and summaries in the app.
• Ask us anything about your data: info@novatekbusinesssolutions.com.

If you live in the European Union or the United Kingdom

Data protection laws such as the GDPR give you extra rights. NovaTek Business Solutions is the controller of your personal data.

• Why we may use your data (legal basis): to provide the service you signed up for (contract); to keep the service secure and improve it (our legitimate interests); and, for optional emails, your consent.
• Your rights: to access, correct, delete or download your data, to object to or restrict some uses, and to withdraw consent at any time. Most of these you can do in the app; for the rest, email us.
• Transfers: our servers and providers are in the United States. Where the law requires it, we rely on safeguards offered by our providers, such as Standard Contractual Clauses.
• Complaints: you can complain to your local data protection authority (for example the CNIL in France or the ICO in the UK). We'd appreciate the chance to fix the problem first.

Emails

We email you what you need to use the service (sign-in links and codes, account and security notices). We send news or offers only if you opt in, and every such email has an unsubscribe link.

Cookies

The app uses only the cookies needed to keep you signed in and to remember which website button brought you here. It does not use advertising cookies.

Children

You must be 18 or older to use the app. It is not directed to children, and we do not knowingly collect information from anyone under 18. If you believe a child has created an account, contact us and we will delete it.

Changes

If we change this policy, we will update the date above and, for important changes, tell you in the app.

Contact

NovaTek Business Solutions, Westlake, Florida, USA. Email: info@novatekbusinesssolutions.com. Phone: (954) 609-8414.